Culture Improvement Practitioner

This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.

At Royal Cornwall Hospitals NHS Trust, we know that outstanding patient care starts with an outstanding workplace culture. As part of our ambitious Culture Transformation Programme, we are seeking two enthusiastic, innovative and motivated Culture Improvement Practitioners to join our Strategy Directorate.

This is a rare opportunity to help shape the culture of one of the South West's largest NHS organisations. Working closely with the Head of Transformation, Deputy Chief Strategy Officer, divisional leaders and colleagues across the Trust, you will play a key role in delivering our Culture Transformation Programme and embedding a culture where everyone feels cared for, listened to, valued and empowered to improve.

You will design and deliver organisational development interventions, culture improvement initiatives, coaching programmes and engaging training that support colleagues at every level of the organisation. You will also help develop and support our growing network of Culture Improvement Ambassadors, enabling sustainable cultural change across clinical, operational and corporate teams.

Supporting the delivery of RCHT's Culture Transformation Programme.

Designing and delivering culture improvement and organisational development interventions.

Coaching leaders, teams and individuals to build inclusive, compassionate and improvement-focused cultures.

Developing and facilitating engaging training sessions, workshops and large-scale culture events.

Supporting and mentoring our Culture Improvement Ambassador network.

Working alongside colleagues in Freedom to Speak Up, Patient Safety and Quality Improvement to drive sustainable cultural change.

Developing impactful communications, engagement campaigns and promotional materials.

Measuring and evaluating the impact of culture improvement activities and reporting progress to senior stakeholders.

Supporting Divisional Leadership Teams to identify cultural challenges and co-design interventions that improve colleague experience and team effectiveness.

Delivering coaching and development support to leaders and teams to embed compassionate, inclusive and improvement-focused ways of working.

Supporting the development of meaningful measures and evaluation frameworks to understand the impact of culture improvement initiatives.

Acting as a culture improvement expert and advocate across the organisation, promoting best practice and shared learning.

Building partnerships both within and beyond RCHT to share learning and best practice.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high‑quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

• Royal Cornwall Hospital in Truro
• St Michael’s Hospital in Hayle
• West Cornwall Hospital in Penzance

As a teaching hospital, we’re proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We’re committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that’s safe, kind and high-quality. We are RCHT.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 

Identity Checks 

Professional registration and qualification checks 

Employment history and reference checks 

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit: 

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Statement on the Use of AI

We value authenticity and encourage applicants to complete their application using their own words. Your application should accurately reflect your skills, experience, and motivation for the role. Applications that rely heavily on AI-generated content may not provide an accurate representation of your abilities and could affect the assessment process.

Misrepresentation of skills, knowledge, or experience, including through AI-generated content, may lead to the rejection of your application, withdrawal of your offer, or your dismissal if you do start with us.

Please be aware that your application and related documents will be retained confidentially for a period of 12 months.

Before You Apply

Please read the job description and person specification carefully before applying. If you meet the requirements, we would be pleased to receive your application. If you would like more information about the role, please contact us.

Sponsorship Information

Please note that visa sponsorship is not available for all vacancies..

Applicants must provide accurate details of their immigration status and right to work in the UK. Overseas applicants may also be required to provide criminal record certificates in line with UK immigration requirements. Further guidance is available on the GOV.UK website.

Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team

We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.

The Royal Cornwall Hospitals Trust is a non-smoking organisation.

Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755

In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority

Royal Cornwall Hospital is an Equal Opportunities employer.