Inside Sales Associate - Pickering, ON

Secure a sales career within the fence / building products industry!Master Halco: Fence & Deck Supply, North America's leading manufacturer/distributor of fence and deck products is seeking an Inside Sales Associate.Position Summary:The Inside Sales Associate (ISA) has the vital responsibility of serving customers on a day-to-day basis in person, over the phone as well as by email and text.The ISA uses sales, customer service, and administrative skills to create value for the customer and the company.Working With Us Has Its Rewards:Competitive pay range $27.65 to 31.00 per hour (based on experience)Quarterly Bonus Program and spiffsMonday through Friday, Day Shift A competitive health care plan typically starts following the 31st day of employmentA generous matching 401(k) planTuition reimbursement up to $10K per academic yearA generous paid-time off packageCorporate discount opportunities and moreWhy Master Halco?The fence industry is an essential part of the building products industry that will continue to show dependable long-term growth. Master Halco plays an integral role in leading this industry growth through the formation of a dynamic, forward thinking, and driven team.This is a very exciting time for our company. We are growing, introducing new products, and making technological investments as we continue to expand and sustain our position in the market as an industry leader. We know that people are our most important resource. We are focused on investing in our people and creating a culture that values recognition, rewards, transparency, and open communication while building employees' careers at Master Halco to fully leverage their potential.Accountabilities / Responsibilities:Interact with customers over the phone and in person as well as electronically such as email or textConduct discovery conversations with existing customers and prospect customers to identify products and services that Master Halco can provide to grow their businessAs part of a sales team, work to grow sales and achieve branch/company sales and profitability goalsUse the company's computer system to process quotes needed by customersProcess orders from customers and arrange for pick up or deliveryReact to customers' requests quickly and accuratelyCollect customer payments when applicableKeep customers informed of unexpected changesSupport Outside Sales Associate's in responding to customers' needsAdapt and learn to sell new products to achieve sales growth goalsEnsure an elevated level of customer service is provided using “The Master Halco Way”Learn and maintain proficient product knowledgeMaintain a clean, safe work environment that meets company standardsEnsure that proper SOPs and Company policies are followedSpecial projects, as assigned by managerCollaborate with other departments to ensure a seamless sales processExpedite resolutions and make timely decisions when customer service issues ariseEnsure accurate and timely processing of quotes, orders and other sales activitiesMaintain a thorough understanding of the company''s products and servicesCandidate Specifications:Key Competencies:Selling Skills: Able to influence outcomes positively and close salesResourcefulness/Initiative: Passionately finds ways over, around, or through barriers to success; achieves results despite lack of resources; goes beyond the call of duty; takes timely actionCustomer Focus: Builds and maintains elevated levels of trust and credibility with internal and external customers, always demonstrating a customer serving mindsetEssential Qualifications:Exceptional team building, sales, and relationship building skillsAbility to motivate and positively influence peopleStrong computer skillsExceptional organizational, time management, multi-tasking skills and administrative skillsRequired Education and Experience:High school graduate: some college desiredRelevant work experience desiredComputer Skills: Outlook Email, Excel, WordDesired sales experience or applicable product knowledge:Building materials: metals, woods, plastics, hardwareDo-It-Yourself retailConstructionMechanical/ElectricalPhysical Demands:This job requires the ability to sit, climb, stand, lift and/or move.Reasonable Accommodations Statement:To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.